Frequently asked questions about the online portal and store.
If my order doesn’t change often, do I still need to add each item to my cart every time?
No need! In the new customer portal, you’ll have the [...]
There are multiple people who place orders and/or manage the Altium account for my business. How will this work in the new customer portal?
Whoever is the first to activate the account in the [...]
Do I need to make a new account?
If you've ordered from us before, there’s no need to [...]
How will tax exemptions work?
If you’re a new customer, you can upload tax forms [...]
Will I still be able to place orders by sending them to my Salesperson or to Customer Service?
Of course! You're welcome to place orders however works best [...]
When can I start using the new online store and customer portal?
The new online store and customer portal are launching in [...]
